Videos uploaded by user “unowacademics”
UniversityNow: Quantitative vs. Qualitative Research
Quantitative vs. Qualitative Research
Views: 121738 unowacademics
Human Resource Management
This course will provide students with an examination of how managers can more effectively acquire, develop, compensate, and manage the internal and external environment that relates to the management of human resources. Through real-life case study, students research, critically evaluate, and resolve various human resources challenges. (Course description needs to be updated to the following: Recruiting, hiring, developing, motivating, compensating, and retaining the talent required to build a high-performing, diverse and competitive workforce is essential in effective organizations. Central to this course is the utilization of the human resources function as a key component in the organization's strategic plan and forward direction. Students will learn how to develop individual, group, and cultural skills and knowledge required of managers to attain the organization's critical competitive advantage as a desirable place to work.)
Views: 108179 unowacademics
University Now: MBA Foundations - Unit 8: Environmental Scanning
This video will illustrate the importance of an Environmental Scan and guide you through how to perform one.
Views: 10723 unowacademics
UniversityNow: Legal and Ethics Issues in Health Care
The effective practice of medicine involves an understanding of ethical standards and the law. The study of ethics includes discussions of bioethics, moral dilemmas faced by medical personnel in advances in health care, and medical research. While medical technology is advancing, the healthcare worker must make decisions based upon legal constraints as well as ethical ones. Medical law establishes the standards for physicians to follow in each state. An understanding of the legal system is helpful in analyzing these laws. For example, a healthcare worker needs to be aware of the ways to avoid a medical malpractice case. Often, medical malpractice cases arise out of negligence, which is the failure to meet a standard of care of a duty that is owed to a patient. The healthcare worker must know the importance of maintaining a confidential and correct medical record. The rules that regulate medical records are provided in part by HIPAA; patient confidentiality requires that these laws be applied in order to protect the integrity of the patient's information. Finally, the issue of death and dying is addressed. The most important factor in these issues is the dignity of the patient. Most patients are seeking to be comfortable and peaceful during this stage of care, and can direct their physicians as to their final wishes with advance directives.
Views: 10998 unowacademics
UniversityNow: Production and Operations Management Course Cover
Whether it is building the latest fighter jet airplane, selling the best hamburgers in town, manufacturing quality mp3 players, or providing the most nurturing daycare services, every business thrives on its ability to perform daily operations in an effective and efficient way. Production and Operations Management describes the many aspects of taking a great idea and delivering the result to customers in a consistent and timely fashion and at a price the customers are willing to pay. If we accept the fact that every company has some form of operations, we are still left with the question of how this course will apply to your career. Well, what makes it possible for a football team to become Super Bowl Champions, or a band to record a song that sells a million copies? How will your company make enough profit to enable you to get a raise (and a nice bonus)? More immediately, how are you going to plan, then complete the specific steps that will be necessary for you to get an A in this course? The study of Production and Operations Management is the study of how businesses create a plan of action, execute that plan, and review the results to help improve their plans and performance. These are the steps that helped Japanese automakers move from the cheap and inferior cars they offered in the 1970s to the automobiles known for quality and affordability that they sell now. It is the study of how your company will succeed against local and global competition. It is also the foundation that will enable you to be more successful in your work activities, which is key to building a successful and satisfying career.
Views: 14777 unowacademics
UniversityNow: Principles of Human Communication Course Cover
"What we have here is a failure to communicate." Does the above phrase sound familiar? Chances are, even if you don't recall or have never seen the film that popularized it, you've heard it. The line is taken from the film Cool Hand Luke. In the movie, Luke is working on a chain gang, doing time for cutting the heads off parking meters. The conditions are tough, even brutal. The head of the prison guards, referred to as "Boss," distributes cruel punishment when he deems that the prisoners have acted out of line. It is at these times that he'll say, "What we have here is a failure to communicate." Part of what makes this line so famous is that everyone, both in the film and in the theater, is aware of what the "Boss" is saying. The "failure" in communication comes not in understanding the words, but in our interpretation and agreement with them. At its core, that's what this course is all about. This course won't simply share how to hold a conversation. It will take you through the ins and outs and the nuanced complexities of communication—verbal and nonverbal, at work and at home, and both in and out of conflict. By the end of this course, your "failures to communicate" will indeed be few and far between.
Views: 11250 unowacademics
UniversityNow: Decision Analysis Unit 2 - Decision Trees
In this basic example of Decision Tree analysis, you can compare two choices by calculating their Expected Values.
Views: 5450 unowacademics
UniversityNow: Barbara Bush Commencement Speech- Audience Analysis
UniversityNow: Barbara Bush Commencement Speech- Audience Analysis
Views: 9140 unowacademics
Patten University: How We're Different
Patten University: How We're Different Message to Prospective Students with Employee Tuition Reimbursement
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UniversityNow: Perpetual vs Periodic Inventory
UniversityNow: Perpetual vs Periodic Inventory
Views: 1148 unowacademics
UniversityNow: Business Policy
In today's constantly changing business environment, there are many companies that don't make it to the point of experiencing long-term success. One key to a company's success is the development of business policies that are in line with the corporation's long-term strategies. Ensuring that members of a corporation are working toward the same goals in response to a changing environment can, in many cases, make or break a company. Creating sound business policies can help shape and guide a corporation for continued success. This course introduces you to the fundamental stages of strategic management and how these can be used to develop an appropriate business policy. This course will also look at how strategic management and a strong business policy can also increase a corporation's chances of success. You will gain an understanding of the importance of scanning a corporation's internal and external environment for key information necessary in the development of strategic business policies. This will be followed by an introduction to the key components of strategy formulation and how to proceed with implementing a selected strategy. The course concludes with an overview of the importance of maintaining an effective corporate evaluation and controls system.
Views: 1907 unowacademics
UniversityNow: Strategic Management Course Cover
Strategic Management is executed by everyone in an organization, not just by executives, and includes an organization's mission, vision, core competencies, and values. An organization's employees, customers, competitors, and industry are also part of its strategic management. Strategic Management incorporates a wide variety of an organization's departments and functions, all of which are required to successfully run an organization today. It involves an organization's external analysis of its industry (customers and competitors) and its internal analysis of its own organization (core competencies and resources). For an organization to be managed strategically, it must create and apply strategies that allow the organization to develop and maintain a competitive advantage in its respective industry. An organization must continuously scan its internal and external environments to ensure this advantage. An internal analysis reviews an organization's strengths (what it does well) and weaknesses (what it could do better). An organization must review all of its potential resources (assets) to understand its strengths and weaknesses. If an organization does not know what it has, how will it know what it is missing? An external analysis has different factors and levels, and looks at an organization's potential competitors, the industry as a whole, variable costs versus fixed costs, barriers to entry, differentiation of its product and/or services, distribution channels, regulations, and many other factors that affect the organization's overall strategy.
Views: 3212 unowacademics
UniversityNow: Public Policy Analysis Course Cover
Welcome to Public Policy Analysis. In this course, we will be focusing on an introduction to the study of public policy and the professional practice of policy analysis. The definition and formulation of complex policy problems and the analysis of policy arguments will be covered as well. Throughout the course, you will reflect on and examine the essential components of public policy, as well as analytical approaches to public policy. This will help you to take the first step in understanding a policy analyst's position.
Views: 3229 unowacademics
University Now: Organizational Development and Transformational Leadership
Change is inevitable. The person you are today is not the same person you were 20 years ago. As a young child, you experienced personal changes and your primary caregivers played a key role in helping you tackle the challenges and grow into an adult. Just as with individual growth, most of today's established companies have gone through necessary changes in order to grow and keep up with the demanding and fast-growing global market. In the case of organizational development, the key "caregivers" are referred to as"transformation leaders" or "change agents." Organizational development is an important tool used to identify areas where change is needed in a company. Once the need for change is identified, it must be implemented with a plan of action. The plan is a sketch of how the change will improve company operations, who will be affected by the change, and how it can be rolled out efficiently to employees. Without organizational development, a company would have a very difficult time implementing and adapting to change and would most likely fail to grow in today's competitive and demanding markets. In this course, you will gain a strong understanding of organizational development and change practices used to enhance organizational effectiveness, improve quality of work life, increase productivity, and facilitate the organization's ability to assess and solve its own problems. We will also examine the role of transformation leaders and develop the skills and tools needed for effective organization development, such as survey development, change management, team building, systems redesign, problem identification, and problem solving.
Views: 1821 unowacademics
UniversityNow: Business Orientations
UniversityNow: Business Orientations
Views: 487 unowacademics
UniversityNow: Perpetual Inventory Systems and Recording Sales Journal Entries
UniversityNow: Perpetual Inventory Systems and Recording Sales Journal Entries
Views: 643 unowacademics
UniversityNow: Entrepreneurial Management
Growing a business takes more than increasing the number of returning customers. On a more conceptual level, it involves forward thinking, thorough planning, and timely execution. On a practical level, it involves sound strategies in management and leadership as well as planning and innovation. This is all because growth is a multidimensional process that involves dynamic stages, and Entrepreneurial Management is set up to help you explore all the components designed to transform a small-to-medium size enterprise into an industry-leading company. To start, this course will familiarize you with core organizational concepts and values, business models, and innovation processes tied to both entrepreneurship and intrapreneurship. And, it will take you through strategy and model formulations that focus on facilitating and managing growth. Because, behind every great business, there is always a group of extraordinary individuals who work together, the course will also take a detailed look at organizational cultures that encourage innovation through management and leadership. To conclude, the course will finish on a positive note of managing change and thriving in the changing global economy.
Views: 1334 unowacademics
UniversityNow: Operations Management Unit 6- Quality Management Systems
UniversityNow: Operations Management Unit 6- Quality Management Systems
Views: 2047 unowacademics
UniversityNow: Operations Management Unit 3- Facilities and Capacity Management
UniversityNow: Operations Management Unit 3- Facilities and Capacity Management
Views: 4530 unowacademics
UniversityNow: American Literature Course Cover
The history of American literature is just as bold and eventful as the history of America. Through exploration and trials, the American public progressed. This is also the case with American writers. From Colonization to Romanticism, American writers honed their craft. They found influences based on religious, social, and political ventures. They veered away from their English predecessors to find the art of writing with their own American voices. The writing through the middle of the nineteenth century alludes to the eras in which the writing took place. Religion has often been an influence. However, as the country progressed, so did the topics of the writing between the founding of the country until the brink of Industrialism. Writers of the latter period of Romanticism hailed the individual. Many yearned to search the agenda of the individual and explore the depths of the human mind. These explorations, although often deep and mysterious, showed that the writers had evolved into a time where life of the individual was increasingly important. In retrospect, the Colonial writers and Revolutionary writers had been influenced on community pursuits. The people needed their brethren to survive and progress. Times were changing. As you embark on this journey of exploration, take heed to the history of the time. This history was surely an influence on American voices. No voice is considered more prominent or skilled. Each voice from each time had an impact on the evolution of American society and the writing throughout several periods. Their influences even impact the writers of today, as American literature is rooted in a hearty soil of exploration and adventure.
Views: 2741 unowacademics
UniversityNow: Comparative Public Administration Course Cover
Welcome to the Comparative Public Administration course! In this course, you will be taking a look at the comparative study of public administration with an introduction to the governmental, administrative, and political systems of both developed and underdeveloped countries with a focus on political systems and their manifestation in administrative systems. This analysis includes an evaluation of the structure, functions, and ideological basis of various types of administrative systems including western democracies, the former Soviet Union, China, Japan, and some Third World countries.
Views: 1058 unowacademics
UniversityNow: Private Security
When you see a private security guard standing at the door of a bank or walking around a mall, do you think of a profession with a long and noble history? You should. Private security actually precedes the founding fathers of the US by much more than a millennium. The Caesars of the Roman Empire were protected by private security in the first centuries of the Common Era. In the nineteenth century, Pinkerton private security prevented Abraham Lincoln from being assassinated just before he became one of the most famous of US presidents. Remember that fact the next time you see a Pinkerton security guard, many of whom can still be seen in business districts all around the US today. You will learn about private security from its ancient origins to its modern-day application in a high tech, high-risk world. You will also learn about the various careers, responsibilities, and specialties that exist in private security. Do you think you have what it takes to be a covert security agent or an armed guard providing personal protection to high-value executives? In this course, you'll discover the many specialized roles found in private security and learn about the responsibilities of each. Private security is a part of all other industries because in all other industries, people have something or someone they want to protect. Private security protected the personal safety and private property of citizens, public officials, and companies long before the notion of government-sponsored security systems, such as the police, existed. In this course, you will learn how.
Views: 1971 unowacademics
UniversityNow: Production and Operations Management Unit 2- Lean Manufacturing at Rickshaw Bagworks
UniversityNow: Production and Operations Management Unit 2- Lean Manufacturing at Rickshaw Bagworks
Views: 1635 unowacademics
UniversityNow: New Venture Creation Course Cover
Entrepreneurs are one of the most important components of a nation's economy. It is the entrepreneur who discovers a need and finds a way to fulfill it in an innovative way that drives growth in jobs, sales, economies, and eventually in the standard of living for the people in his or her nation. In the United States, small businesses: Represent 99.7% of all employer firms Employ half of all private sector employees Pay 44% of total US private payroll Generated 65% of net new jobs over the past 17 years Create more than half of the nonfarm private GDP Hire 43% of high tech workers (scientists, engineers, computer programmers, and others) Are 52% home-based and 2% franchises
Views: 306 unowacademics
UniversityNow: Developing Critical Thinking
People are always thinking, but it might not seem like it based on some of the things they say and do. Using faulty reasoning to explain their actions or assuming the wrong causes for occurrences can create confusion and a lack of successful interaction in any situation. Critical thinking is something you use every day, whether you acknowledge it or not. But recognizing when you use it and honing your critical thinking skills is a significant advantage in today's world. In order to think critically we need to be aware of things we read, see, and hear before deciding what to believe or do. In analyzing sources and arguments you will be able identify fallacies and biases, not only those of others, but yours as well, and apply your own logic more clearly. In this course you will use concrete examples from your own experiences and current events to develop these abilities. With strong critical thinking skills, you'll be able to analyze arguments, identify faulty logic, and explain your views persuasively.
Views: 2971 unowacademics
Patten University Commencement Highlights
Patten University Commencement Highlights
Views: 669 unowacademics
UniversityNow: Introduction to Criminal Justice Course Cover
Both crime and punishment have been around since the beginning of civilization. In order to ensure safety and security, governments needed to balance individual rights against the needs of citizens. This led to the creation of laws, enforcement, and corrective measures that were set in place in order to protect people. We call dynamics between these entities the criminal justice system. The system, however, is not static. Competing priorities, like controlling crime versus protecting individual freedoms, continue to drive the debate of how to develop crime control strategies. The criminal justice system must continually evolve to meet the needs of the populations it is sworn to protect. In this survey course, you will learn about the criminal justice system's components: crime, law enforcement, courts, and corrections. You will also gain an understanding of the issues and challenges surrounding these entities.
Views: 4603 unowacademics
UniversityNow: Student Advisor Training
Welcome to UniversityNow! As a Student Advisor, you will be the first point of contact for helping students successfully complete their degree plans and assisting them in resolving their school-related issues. Student Advisors provide support and guidance through degree planning, coaching and outreach, and assistance with administrative processes. You play a critical role in facilitating student success and achieving optimal student retention for New Charter University and Patten University. Through this training and its resources, you will learn to work effectively as a UniversityNow Student Advisor.
Views: 599 unowacademics
UniversityNow Principles of Marketing Course Cover
Marketing involves creating, communicating, delivering, and exchange. Many people correlate marketing with advertising, or the selling of a product or service. While advertising and selling are certainly a part of marketing, there are many more components to the marketing process. Marketing affects almost every aspect of our lives in one form or another. When we make choices as to which gas station to use to fuel up our vehicles, which restaurant to eat our lunch, which radio station to listen to, and which television shows to watch, we have been influenced by elements of marketing.
Views: 1426 unowacademics
University Now: New Charter University New Student Orientation
Congratulations on your decision to enroll in New Charter University! The decision to attend a university is one of the most important you will make in your lifetime. It is the start of an exciting journey that builds on your previous experience and challenges you to grow. The online format enables you to attend school whenever and wherever you want. As an enrolled student, you now have access to all of our course resources, including your Advisor and an Instructor for each course in which you register. You will also be able to access multi-media course content on our new, user-friendly e-learning platform, which will make it easy to collaborate with fellow students. This orientation mini-course is the first step in your New Charter University program. All enrolled students are required to complete Orientation before registering for their first course. To get started, just click on Unit 1 "What's 'new' about New Charter University?" in the upper left corner. Welcome! We're looking forward to getting to know you. Sincerely, The New Charter University Faculty and Staff
Views: 228 unowacademics
UniversityNow: Money and Banking
Everyday you interact with banks and money in some capacity. Even if our modern world makes actually stepping into a bank unnecessary for most transactions, you are probably still interacting with your bank at the ATM or online. Without money and banking, the world would work much less efficiently. In this course, you'll learn about how banking works, first looking at the financial system and the various markets and entities that affect money and banking in the United States and countries worldwide. Specifically, you will look at financial markets and the ways in which the principles of economics operate in these markets. The various financial institutions play a seminal role within the banking industry and deeply affect the entire economy. If money is the grease that keeps the economy humming along, the financial system is the keeper of the grease can. At the center of all this is the Federal Reserve Bank, which is the central bank of the United States. As a "bankers' bank," the Fed has tremendous oversight and regulatory authority. You will see how the Fed, with its various tools and powers, is able to impact the money supply process and the actual supply of money that supports the economy on a day to day basis. Monetary policy is used by the Federal Reserve to make corrections to an economy that is not quite on track. If the economy is sluggish and heading toward a recession, the Fed would employ expansionary policy to give a little boost to the real economy by increasing the money supply. Conversely, if the economy were growing too rapidly, the Fed would engage in contractionary policy to decrease the money supply and ease inflation fears. The Fed attempts to tweak the economy by using its tools to target interest rates, but not everyone agrees with this theory or the outcomes that policy is thought to produce. By the end of this course, you will fully understand how all these components of the money and banking section interact to affect worldwide economic events that impact the lives of regular people.
Views: 206 unowacademics
UniversityNow: Investment Analysis Course Cover
Why invest money? The answer is simple. People invest money because they wish to have even more money at some point in the future and believe that investing will provide an acceptable return on the invested capital through interest, dividends, or capital growth. If investors did not believe that investing would provide an acceptable return, they might place their money under their mattress, in a cookie jar, or in a savings account instead. Investors are able to choose from a variety of investment types such as common stock, preferred stock, bonds, mutual funds, properties, options, and futures. Each investment form carries its own advantages and disadvantages. While the investment vehicle provides the potential for future returns, it is also accompanied by inherent risk of loss. As portfolio managers are making decisions, they must evaluate the relationship between risk and return and determine the levels that are acceptable and desirable given an investor's circumstances and goals. Therefore, risk assessment and management often include the utilization of risk minimization techniques such as hedging with futures, options, and other derivatives. For stocks, bonds, and other financial instruments traded on the open market, trading prices are readily available. However, in theory, investors want to purchase investments that are currently undervalued on the open market, while selling investments that are overvalued. Consequently, financial analysts and portfolio managers use a range of techniques such as capital asset pricing models, dividend discount models, financial ratio analysis, and technical analysis to assess the fair value of investments and evaluate portfolio performance.
Views: 328 unowacademics
UniversityNow: Criminological Theory Course Cover
Criminological theory is an intense and exciting subject. It lies on the edge of sociological studies. As a student of criminological studies, you need to get into the mind of the criminal, and place yourself in the crime scene. In this course, we will be looking at the theories behind why crimes happen and the schools of thought that have founded the study of criminology. We will also be studying criminals themselves: their thought patterns, types of people they are, and why they are driven to commit the crimes they commit.
Views: 321 unowacademics
UniversityNow: Health Care Finance
Good financial management is vital to the economic well-being of the healthcare industry. Because of its importance, financial management theory and concepts should be thoroughly understood. An appreciation of the financial management problems faced by the healthcare industry today is required, as well as a greater understanding in how to solve them. There are differences between the healthcare industry and other service industries, because many healthcare providers are organized as not for profits, whereas other industries are investor owned. Also, payment for services is typically made by third party payors rather the patients who receive the services. The study of healthcare financial management is both fascinating and rewarding. It is fascinating because so many of the concepts involved have implications for both professional and personal behavior. It is rewarding because the healthcare environment today, and into the foreseeable future, is forcing managers to place an increasing emphasis on financial implications when making operating decisions. Financial management involves analysis and decision making. Meaning, accounting provides decision makers with a rational means by which to budget for and to measure and analyze an organization's financial performance, while financial management provides the theory, concepts, and tools necessary to make better decisions. Financial management plays a much larger role in the overall management of a business. All business decisions have financial implications. Therefore, all managers whether in operations, marketing, personnel, or facilities, must know enough about financial management to incorporate financial implications in decisions made within their own specialized areas. This course emphasizes that all managers must understand the theory and principles of financial management because this knowledge will make them even more effective.
Views: 1551 unowacademics
UniversityNow: Operations Management Unit 7- Managing the Workforce - Employee Turnover
UniversityNow: Operations Management Unit 7- Managing the Workforce - Employee Turnover
Views: 451 unowacademics
UniversityNow: Fundamental Reading Course Cover
College coursework requires a lot of reading. It's a fact. It's also one of the biggest challenges college students face. How can you get through all of your textbooks and then, having read them, remember everything you need to know? Sometimes it can seem a bit overwhelming—and that's entirely natural. Every college student, regardless of background, education, or experience, must learn to come to terms with the significant amount of reading and study required for college courses. It takes time, practice, and, most importantly, a strategy. That's what this course is all about. Think back to when you were first learning how to read. Could you read any storybook the very first time you picked it up? Of course not. You probably read—or had read to you—the same story book over and over until you virtually had it memorized. With practice, you were eventually able to try other books, perhaps not needing to read them so many times to get through them completely on your own. Eventually you got the knack and could read stories independently. What's important to remember is that your ability to read story books as a child didn't develop overnight. Similarly, there's no reason to believe that you can instantly read college textbooks simply because you've enrolled in college courses. Doing so also takes time and practice. This course will provide you with reading strategies that will help you get the most out of your textbooks and study times. Naturally, there's plenty of reading in this course, but it has been structured to let you practice pre-reading, annotating, organizing, and note-taking strategies as you progress through the content. Rather than passively reading through a textbook and then trying to answer questions at the end, you'll be actively applying the skills and strategies you're learning to the texts you are reading. At the end of the course, you'll assess which reading and study strategies work best for you, enabling you to tackle your next set of textbooks with the proper tools and confidence.
Views: 212 unowacademics
UniversityNow: Operations Management Unit 4- Process Technology
UniversityNow: Operations Management Unit 4- Process Technology
Views: 785 unowacademics
UniversityNow: Theory of Composition Course Cover
Did you know that composition studies has only recently (relatively speaking) undergone changes? For hundreds of years, scholars and students operated under the idea that teaching writing is fixed; the idea that writing can and should be objective and prescribed was the norm. The modern classroom looks very different. Whereas before, your life history had absolutely no bearing on your ability to write about any topic, teachers today are combining the various theories to teach writing in realistic, complex, and dynamic terms. It's certainly not boring! We'll begin our journey by learning more about the earliest theories of rhetoric, espoused by Aristotle. From there, we'll explore the Current-Traditional, Process, and Post-Structuralist models and contemporary theories that look at social constructs and texts with new meaning.
Views: 191 unowacademics
UniversityNow: Juveniles in the Justice System
Can you imagine a time when a 6-year-old could be sentenced to death for using foul language at his parents? Less than 120 years ago, the juvenile justice system consisted of some rather extreme methods of corrections amongst children. The age of an offender, along with the type of crime committed, now plays a huge role in determining the strict laws of the modern juvenile justice system. Throughout the 20th and 21st century, emergent theories and social science played a role in determining how young lawbreakers are handled in the justice system. As opposed to a time when the treatment of juvenile delinquents consisted of no trial and a severe punishment, today juveniles have a right to have their case heard in a juvenile court. Special laws separate this system from the adult legal system to protect young law breakers. In a recent 2012 case, the Supreme Court ruled that life without parole for juveniles was cruel and unusual punishment; this was definitely not the case in colonial times. In this course, we will take a close look at the history of the juvenile justice system in the United States. We will also explore the various components of the modern-day juvenile justice system.
Views: 516 unowacademics
UniversityNow: Operations Management Unit 5- Supplying, Planning, & Controlling with Kevin Suto
UniversityNow: Operations Management Unit 5- Supplying, Planning, & Controlling with Kevin Suto
Views: 147 unowacademics
UniversityNow: Capital Structure Part 1
UniversityNow: Capital Structure Part 1
Views: 275 unowacademics
UniversityNow: College Algebra- Miles Per Gallon Conversion
UniversityNow: College Algebra- Miles Per Gallon Conversion
Views: 1732 unowacademics
UniversityNow: Components of Marketing Strategy
UniversityNow: Components of Marketing Strategy
Views: 137 unowacademics
UniversityNow: Family and Small Business Unit 5.2- Management- Managing Employees (Gamescape North)
Family and Small Business Gamescape North, Unit 5.2: Management Terrible customer service. We have all experienced it and we all hate it. So why does it continue to exist? Surely business would be better off with well-treated customers and employees. Poor customer service is simply a symptom of a greater company ill, a sickness that, if left to spread, can doom a business: poor management and weak leadership. Unfortunately, small and family businesses often fall prey to poor management. Entrepreneurs enter into businesses with great ideas, great skills, and great determination, and while they may know all the ins and outs of the product they want to produce or the service they wish to provide, they often have little or no experience when it comes to organizing a business or managing people. In this unit, you will learn the basics of small business management, including how to devise an effective organizational structure and how to lead your staff by example.
Views: 134 unowacademics
UniversityNow: Introduction to Selling
Sales is an exciting area of business that has great growth potential, so it's no wonder you want to study it! It used to be said that sales is an art for those who have charisma and charm, but nowadays sales is considered a science that anyone can master. Selling is about connecting with customers and building trust by behaving honestly and ethically. It's about listening to what your potential customers need and then showing how you can fill that need. It's about doing research, tracking customer data, and being knowledgeable about the industry you work in. More than anything it's about being passionate about your product or service and truly believing that you are doing something important. In this course, you'll discover the science of selling by walking through the sales process, while also discovering important new areas of sales like entrepreneurial sales and also considering the ethical implications of selling.
Views: 359 unowacademics
UniversityNow: Operations Management Unit 5- Supplying, Planning, & Controlling with Mark Dwight
UniversityNow: Operations Management Unit 5- Supplying, Planning, & Controlling with Mark Dwight
Views: 193 unowacademics
UniversityNow: Patten Student Orientation
UniversityNow: Patten Student Orientation
Views: 111 unowacademics
UniversityNow: Perpetual Inventory and Journalizing Purchase Entries
UniversityNow: Perpetual Inventory and Journalizing Purchase Entries
Views: 266 unowacademics

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