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Cross cultural communication | Pellegrino Riccardi | TEDxBergen

4194 ratings | 570811 views
This talk was given at a local TEDx event, produced independently of the TED Conferences. Pellegrino, being a cross cultural expert, he is sharing with us his personal and professional experience about how do very different cultures can successfully coexist next to each other. Is it difficult to live in Norway, being an expat? Do you know how to establish the mutual understanding between Italian and Norwegian? Pellegrino comes form both an English and an Italian background, and is currently living in Norway. For the past 27 years he has travelled around the world and interacted with countless different cultures, nationalities and people-types. His work philosophy is to work with what you enjoy and what you are passionate about, what you believe you can excel in and are prepared to work hard to be excellent at, and only work with what can bring about positive change in yourself and in other people. About TEDx, x = independently organized event In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)
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Text Comments (144)
mega savira (6 days ago)
Whoa i didn't blink when i was watching this. All of what he says were extremely accurate and makes sense. Thankyou!
Dharmender Sharma (8 days ago)
I enjoyed this session. And as a cross cultural trainer myself, I have learnt a lot from this. Thanks!
Renata C. Franklin (13 days ago)
Great presentation but I was left wanting. I can see why this is a two day workshop. Further elaboration is required to adequally communicate the neuonces of such a complex topic.
Oscar95451 (1 month ago)
That is a great example of how Cultures can be different in many worlds. I'm American who lives in Mexico, and I understand many Mexican cultures.
Ali Hadi (1 month ago)
He's very fantastic
Fact: Beagles Are Best (1 month ago)
This is now my absolute favorite TedTalks! I’m communications major now going for intercultural communication... I wish I could sit down with you and have a discussion... this is exactly the stuff I love to hear in intercultural communication group. I got my BA in history and wants to teach, but learned quickly that I want to both make a difference and bridge the divide between cultures. It’s amazing how the world improves when we learn how to approach life with cultural relativism but in a practical and adaptive ways!
Arsalan Ahmad (2 months ago)
He said the world champions of complaining are the Dutch, another Ted talk speaker once said the English are the champs of complaining, and another comment down says it's the Germans. Who is the champion?
Олег Мурашов (3 months ago)
Who is here from the Kozminski University?
Ken Machek (3 months ago)
Outstanding presentation! Thank you Mr. Riccardi!
Steven Tate (3 months ago)
“I brought them up here to illustrate the point of conformity: the difficulty in maintaining your own beliefs in the face of others. Now, those of you -- I see the look in your eyes like, "I would've walked differently." Well, ask yourselves why you were clapping. Now, we all have a great need for acceptance. But you must trust that your beliefs are unique, your own, even though others may think them odd or unpopular, even though the herd may go, "That's bad." Robert Frost said, "Two roads diverged in a wood and I, I took the one less traveled by, and that has made all the difference.” Tom Schulman, Dead Poets Society .
Hello World (4 months ago)
Amazing
Bjørnar Borge (5 months ago)
This was really good. Thank you for the presentation!
Gopala Shetty (6 months ago)
Why TEDx videos audio is very poor.
姬河小雪 (6 months ago)
Such an interesting talk
Alisha Brown (6 months ago)
This was great! I laughed so much
Ebony Wilson (6 months ago)
Excellent!!
Nguyen Thanh (6 months ago)
funny but not very effective talk
Cue (7 months ago)
Nothing says cultural competency more than a white guy doing an Indian accent.
Pellegrino Riccardi (6 months ago)
Did I do an Indian accent?!?! :-)
Emmanuel Goffi (7 months ago)
Amazingly good presentation. Loved it.
imran m (8 months ago)
I born in subcontinent, explore my country first and understand different culture and places around me, and move to europe spend few years and had same experience from the exploring and understanding human, places and culture around as asia middle east still going on my exploring. boom line i agreed with the fact picture has 2 sides we should focus and adopt good sides of the picture and speed the same. wonderful talk.
Johnny Rutz (8 months ago)
French are the worst drivers lol that’s my experiences
Amkhar Bounzouay (9 months ago)
I completely agree with you
Anto K Sebastian (9 months ago)
Absolutely fantastic!
joanna clarke (10 months ago)
I  use this to teach intercultural communication - thank you so much the students love it. Yes you are correct always be curious it is so rewarding. I teach students from other cultures and I am always curious and they really respond so well to someone being interested in them.
Dana Jenkins (11 months ago)
Excellent!
Liesel (1 year ago)
One of the most incredible presentations of this subject i've ever heard . Thank you
Kazh Majid (1 year ago)
Its amazing, and in my country we have so many differences you cant imagine : )
Kris Cordova (1 year ago)
Loved this presentation
Gol Sam (1 year ago)
We'll done that was great
Laura H (1 year ago)
Great speaker. Have had the same experiences at the store ( when i told an older man that he shouldn't just jump to the New line before the others) and With a parking ticket that I convinced them ( after two tries) to void.  Also politeness and  conversation styles can be so different in various culture.   Learn from and take the best for each culture.
Tuấn Anh Nguyễn (1 year ago)
A great speech
Chrystal Guzman (1 year ago)
Anyone else notice the flags on the planets? UK = normal Earth. Norway = purple earth. Italy? They're Mars
Pellegrino Riccardi (1 year ago)
I hadn't noticed that ... they could easily be inter-changeable. Italy is not Mars ... unless you are from venus, that is! :-D
Mariu Arzayus (1 year ago)
I found this a very interesting and engaging presentation. I liked the humour too. Having lived in 3 very different cultures It resonated with me: Colombian, British and US. I also liked the idea that Curiosity is very important trying to understand, adapt and survive. This has helped me a lot, as I am a curious person.
xplo772 (1 year ago)
This talk is more akin to a racial comedy jam session than a scientific talk that can be used for instruction. The difference - comedy is intended to make you laugh only and, unlike this mess, no conclusion is drawn from any stereotypes or fallacies presented. In the conclusion what is he trying to instill in his children again? Is he trying to instill in his children the best of all the stereotypes that he rattled off during the course of the video? This is an entertaining video but should be on comedy central not TEDx. Let me offer some much better advice for cross-cultural communication and diversity - be aware of customs and traditions and AVOID STEREOTYPES AT ALL COSTS.
José Roberto (1 year ago)
Great!!
Henkel gezwenkel (1 year ago)
Dikke natte KUT !
CARMEN SALAZAR (1 year ago)
It's a great presentation.  It gave me an interesting view of different cultures.  I liked it very much
Said Emre Şirin (1 year ago)
Key sentence: Don't constrict your borders but extent them. Great talk.
Forensic (1 year ago)
ATTENTION!! TEMASEK POLY STUDENTS!! TELL ME THE ANSWERS RIGHT NOW!!
Lance Pepito (1 year ago)
I dont understand what your`e saying
Now I wanna live in Norway :3
Michael Crnkovic (1 year ago)
no vat wud b waste of paint
nikki webster (1 year ago)
Had me in tears but because I am half British, Half Italian, Half Dutch and half French. Yes I'm a big lady...jokes apart I loved this talk but is that because of my background? How many in the audience really understood the humour in the talk? It's about knowing your audience but when you have a multiculti audience how do you position your humour? without offending anyone or sounding too 'schadenfreude' - an area I thoroughly enjoy!
Karl MBADINGA (1 year ago)
He's good
Kasey Brown (2 years ago)
In American culture, you take the wheel off the car to avoid not having your car outside the line. The traffic cop wants to give you a ticket anyway. You refuse and take it to court. It gets picked up in the local news and gets broadcast all over the internet where tens of thousands of self-identified social commentators (and a few self-identified attack helicopters) have something to say about it, along with a handful of youtubers. The case gets appealed to the state supreme court. From here, numerous memes have been made, and people start taking sides. It now becomes an argument between individual liberty and oppressive government, as the case gets appealed to the US supreme court. Shock waves are felt across the country as the 5 to 4 ruling is made in favor of the most insidious and horrible side of the argument (which is always the side opposed to yours), proving that racism and sexism are "alive and well" in our white supremacist patriarchal male privilege objectifying something something state. Massive protests, people block traffic, "All Tires Matter", and by this time we're electing our umpteenth anti-Christ who will surely bring the final days of our country. Did I skip anything?
Rob Gravelotte (2 years ago)
Thank you for a very good talk, also a good show. Am preparing a lecture on intercultural sensitivity for my students, and apart from the content (especially the curiosity message) you inspire me to put together a really good show!
Pellegrino Riccardi (1 year ago)
Thanks Rob - hope your presentation went well.
Tarun Mckkrs (2 years ago)
Hey I am  Tarun from India  currently preparing on the cross cultural training your session will be of a great help...please keep on updating more videos....You are  the best....
Pellegrino Riccardi (1 year ago)
Thanks Tarun -and greetings to India. Always love visiting your country!
Paxinah Kaseba (2 years ago)
Great work pellegrino
Linda Leijten (2 years ago)
Our studycoaching lecturer made us watch this (I'm in an international course in the Netherlands), and I just rewatched this because I will never forget the whole complaining thing. It's really just a matter of how you go about certain characteristics. Really opened my eyes, and I can't wait to see more of the world asap. Thank you for sharing!
Swapnil Kulkarni (1 year ago)
Ours too
Alysson Vitali (1 year ago)
are we sharing the same class by any chance?
April Banks (2 years ago)
Top notch quality would watch again 5 out of 5 1/2 kinda boring at some moment
Keith Colangelo (2 years ago)
Thanks for practical help understanding this topic.
Topo Gigio 64 (2 years ago)
The walk in the forest thing is bullshit and offensive: I'm Italian and it didn't even cross my mind the mafia connection. Maybe his father didn't feel like walking in the forest, tha's all. What you wouldn't do for a cheap laugh...
Pellegrino Riccardi (2 years ago)
Why is it bullshit?
Charlie Mätur (2 years ago)
this is great!
Yasaa Moin (2 years ago)
this guy was really good
AdrealineMethylene (2 years ago)
I'm actually glad that our English teacher chose to have us prepare our exam by watching this vids. Second run and still finding it efficient (straight to the point) and funny :-) (FYI I'm a postgraduate student in Supply Chain management and we've covered the negociation and cultual differences in business environnement) :-)
Nora Darras (2 years ago)
what did he mean by the lets go for a walk to the forest?
Pellegrino Riccardi (2 years ago)
The mafia would often take people into the forest to execute them!! Check out some of the killings of in The Sopranos series.
Monia Elhajjaoui (2 years ago)
Presentazione interessante! La mia professoressa di inglese ci ha mostrato il tuo video in Università!
Topo Gigio 64 (2 years ago)
La faccenda della passeggiata nel bosco te la potevi risparmiare, francamente.
Monia Elhajjaoui (2 years ago)
+易天俊 ah ok, io CES, sempre con Paganoni
易天俊 (2 years ago)
Monia Elhajjaoui MED Lingua Inglese 2 di Paganoni
Monia Elhajjaoui (2 years ago)
+易天俊 che corso?
易天俊 (2 years ago)
Anch'io. Unimi!
김지수 (2 years ago)
Interesting !
R.C.S. (2 years ago)
2016 and still watching this
Oskar winters (2 years ago)
what is he talking about economy of language in uk and italy for all 3 sentences u just excuse me/sorry or scusa/scusate. no one goes around saying those long sentences 0_o.
Pellegrino Riccardi (2 years ago)
Yes, you are right .... then again, "Excuse me" and "scusate" both have 3 times as many syllables as "Hæ" and "Oi". I use these examples for comic effect so that people remember and actually start to observe what people REALLy say and do, which is the REAL basis for any form of emotional or cultural intelligence, observation and testing of theory against reality. Thanks for your comment.
Y G (2 years ago)
Enjoyed your presentation a lot!!!! I am preparing my own presentation to other students from many different countries in Finland..The things you talked about Finnish are very true, I also was shocked by not talking while they are eating...oh my gosh..soooo frustrating situation. But now I decided to eat faster....instead of talking and lauging... :)
Pellegrino Riccardi (2 years ago)
Great comment! Thanks for sharing ... yes, in my family, if you didn't talk at the dinner table, it meant that someone had died back home in Italy!! :-D
Jazz Johnston (2 years ago)
OMG I love this. Im an Aussie (mixed race from very traditional chinese and very true blue aussie) Now Im dating a norwegian! This was so goooood! Now I get why it shits me to tears when he says "WHAT?!" I always think... excuse me... that's a bit rude... but it's just the whole Hæ thing lol
Pellegrino Riccardi (2 years ago)
Thank you Jazz ... good luck with being married to a Norwegian :-D ... just kidding, they are LOVELY people!
scampbell424 (2 years ago)
I would like to show a portion of this video in a diversity and inclusion workshop at my organization. We have already contacted TED, and because this is a TEDx video, we were told we had to get permission from the source. I would love to know with whom I should get in touch to obtain legal permission to use this. Thank you!
*Boonie* (1 year ago)
that isnt him
scampbell424 (2 years ago)
I work at Enterprise Holdings. Thank you very much for allowing us to spread your message of cross-cultural communication.
Pellegrino Riccardi (2 years ago)
That would be me :-) Please go ahead and use it - spread the word! Which organization is it, by the way?
loveandpeaceO3 (2 years ago)
fuck u
Norah Herbie (2 years ago)
it s true
cherouana rabah (2 years ago)
I really liked your presentation, thank you By the way I am doing my PhD on Cross Cultural communication, in Napoli (I am from Algeria) ^^
Ime Lara (2 years ago)
Here in the Philippines, we also use the word "hæ" but it is spelled as "ha". Both words have the same meaning but different pronunciation.
Y L (2 years ago)
Fantastic presentation. Did the Norwagian traffic police department follow up on the question of what if the rear wheel was taken off?
Pellegrino Riccardi (2 years ago)
No, they were speechless!
Wei Zhang (2 years ago)
great presentation. Thank you so much!
SilvanaDil (2 years ago)
Take the best parts of all three. OK. Best of UK + Best of Norway + Best of Italy = USA :D
SilvanaDil (2 years ago)
Tante grazie, but I refuse to get a FB or LinledIn account. I'll look to see if you're on Twitter (which I've joined "anonymously").
Pellegrino Riccardi (2 years ago)
Brava! Sorry to hear about your mother's passing ... I know how that feels. Please feel free to follow me on Facebook or LinkedIn.
SilvanaDil (2 years ago)
You're part Italian; how could I not respond positively? :-) I'm an American, but after my mother passed, I became an Italian citizen, too, in tribute to her.
Pellegrino Riccardi (2 years ago)
Hehe ... you know that YOU are right :-) ... glad you liked the talk and thanks for your comments.
SilvanaDil (2 years ago)
You know that I'm right. Nice speech, btw.
Anwer Ali (2 years ago)
Audio not much of a good quality
S C (2 years ago)
Bravo!!! Amore mio💗 La viva Italy!!!! I understand my self,I 💓openness,truth, LoVe s call Life, Gracie💓
Raihana Rosman (3 years ago)
one of the best n most engaging TED talks ive watched! :)
Anna Edvardsen (3 years ago)
Great presentation! Again. Im a fan, think I've seen all of your stuff here on YouTube and went to a live presentation at Kulturhuset last week too :-)
English with Kristina (3 years ago)
What an amazing presentation. This truly is what makes the world go 'round...
Sach P (3 years ago)
Such a powerful presentation.
Darren Hill (3 years ago)
Loved watching you Pell! Great stuff. Saudades, Darren Hill (still in Rio).
Pellegrino Riccardi (3 years ago)
+Darren Hill DARREN!! Long time no bloody see!! ... how are you? How time flies ... obviously Rio is treating you well, since you are still there. All the best - P
Puppy SM (3 years ago)
this guy is great
thahirtalas (3 years ago)
So super, that is incredible talking and I got a great experience by joint this video, what about you're audiences?
빅키Vicky (3 years ago)
I have both Korean and American, a little European, sides inside myself. It's hard to combine Eastern and Western cultures, because there are immense differences between the two, but just like Pellegrino said, the best way is to take out the good sides of each and then extend your cultural boundary. Of course, it's easier said than done, and struggles comes along with it, but eventually that's how you grow and that's how the world goes around.
imran m (8 months ago)
agreed,,, we should adopt best from our surroundings.
Sarah W (3 years ago)
one of the best ted talks ive seen
Jo Joseph (3 years ago)
Hi, Advanced English Speakers: How about being more American? Join me for an excellent English Phonetics/Pronunciation/Accent program on Skype. Just 10 Half-hour sessions. Absolutely FREE until December 2015. Skype ID: CAlearning
Tessa Williams (3 years ago)
interesting presentation.
Yuliya Kriger (3 years ago)
Pellegrino, thank you! I would not be able to make it clearer. I'm Ukrainian living in Mexico and everything you've said is so true!!!!!
Karla Martinez (6 months ago)
I'll be interested to know how different, or can you elaborate further? I am Mexican and I would like to know the perception you have
totzsuzs (3 years ago)
Having lived in both Italy and Norway, I salute you Sir. Una presentazione stupenda :)
rePlek (3 years ago)
i get it! Make talk specific to your audience ... however as a Latin American living in North America: this is just not Universal enough. More Eurocentrism, meh~
rePlek (3 years ago)
+rePlek and oh, i did still share the talk ...
psychotronik13 (3 years ago)
3:00 sounds like a horoscope, I'm not impressed
Very insightful talk.  Being a visual thinker, it was sensational to see a manifestation of cultural orientations through the traffic pictures. I was wondering if you have done anything along the lines of intercultural contact?  I am currently researching acculturation (specifically in the USA).  Any insightful thoughts?
Adam 3 (3 years ago)
brilliant talk! Could somebody recommend me a good book about intercultural/cross-cultural communication? I have recently become interested in this and I would appreciate any good suggestion. Thank you.
Adam 3 (3 years ago)
+Brandon Yu Thank you, I will look for it :)
Brandon Yu (3 years ago)
+Adam 3 Also researching a little bit more. In a cross-cultural communications class, our teacher gave us this book which I very much adore. http://www.amazon.com/Basic-Concepts-Intercultural-Communication-Principles/dp/0983955840/ref=sr_1_1?s=books&ie=UTF8&qid=1443198466&sr=1-1&keywords=milton+bennett
Pellegrino Riccardi (3 years ago)
+Adam 3 Thanks for your comment, Adam.  You could start here: http://www.amazon.co.uk/Culture-Map-Erin-Meyer/dp/1610392507/ref=sr_1_1?ie=UTF8&qid=1433794357&sr=8-1&keywords=erin+meyer
Ron VanPeursem (3 years ago)
Great job, Pellegrino! Really enjoyed taking a light and humorous look at the serious issue of intercultural communication and relationship. I completely agree with you that we do SO MUCH BETTER by trying to give more objective assessment of OUR OWN CULTURE as the first step in understanding others. Thanks!
Sabinedorothea (3 years ago)
To the point in many ways. Thank you for sharing in an intelligent and entertaining way. Being a German having lived in Norway for about 28 years and working with immigrants I totally agree with you: A global mind set with the best things we can get! Yeah :) But this provokes a lot of people who are afraid of loosing "their culture" - anywhere. I like especially the Italian parking-solution: This combines German efficiency, Norwegian "must-pay-the-fine-mentality" and all the other southbound creative-chaotic-charming solutions.
Giffard Sercombe (3 years ago)
Interesting and amusing in places, but the equation of nation with culture doe not work. so many nationals of particular nations do not conform to the stereotypes you propose and claim of yourself.
Giffard Sercombe (3 years ago)
+Pellegrino Riccardi sorry to be picky. for the wider world, generalities are useful to convey some ideas but of course they hide nuances and differences within societies. JUST FOR EXAMPLE: as a middle class uk person, i may well have much more in common with middle class folk in some other nations than working class folk in the uk. culture can be a thing [but this implies it is monolithic and static, but it isn't it's dynamic; material culture is the easiest example here - all that technology impinges on our cultural practices], culture is processive - people tend to 'do' culture, as much if not more than have it. where you do see culture at the national level, this is most obvious in institutions - schools, for example; and most of us go through these. otherwise, culture can be gender-based, age-based, interest-based, and plenty more ... nations tend to get overplayed by media and politics to try and make the nation seem like a unifier, and as if nation matters to people, but it does not, necessarily. war, world cup, olympics - these are when patriotism or, dread the thought, nationalism get foregrounded.
Pellegrino Riccardi (3 years ago)
+Giffard Sercombe You are absolutely right, Giffard. Culture on a national level is just one meta-level and is therefore "vulnerable" to stereotyping. When I run my 2-day workshops, I have my participants take a cultural assessment as an individual and then you really see how diverse people are. There are also countless sub-levels of culture to add to the complexity. People do not like being stereotyped or typecast, and I prefer to talk about "generalizations" and "patterns of behaviour". At the same type, stereotypes come from somewhere, and if they were not real or powerful, we would not recognize them, and neither would we smile or laugh at them.
Christian Hoeferle (3 years ago)
Terrific talk!  One suggestion: The world champions in complaining are the Germans, not the Dutch.  (that may be the only context outside of football/soccer in which the Dutch would be okay with granting the championship to their neighbors)
Just Magnolia (3 years ago)
Excellent presentation!
Leon Cooper (4 years ago)
3. What’s the implication of asking an Italian man to go walking in a forest? 
Pellegrino Riccardi (3 years ago)
+Leon Cooper While Scandinavians seek out the forest as a place of solitude and peace, for Italians the forest can be a dark and dangerous place. It is also a popular place to for the mafia to take people and "get rid of them". In my presentation, I also show a picture of a mafia godfather to emphasize this point.
Zsuzsa Farkas (4 years ago)
Hehehe, it was funny :D Thanks for this video, enjoyed it a lot Doing intercultural communication masters in england and can relate to it a lot what you were just saying :) keep up the good work 
Zsuzsa Farkas (3 years ago)
Ohhhh you wrote back?! I'm so happy that you did, it means a lot when someone actually cares :) Pellegrino Ricardi :)
Pellegrino Riccardi (3 years ago)
+Zsuzsa Farkas Thanks Zsuzsa ... very much appreciate your comments. Good luck with your studies in England!
GREGORY EGAN (4 years ago)
excellent presentation on cross cultural communication... I will be sharing this with my students when discussing cross cultural communication. :-)
Brian Fenwick (4 years ago)
Great presentation. I'm currently studying culture in organisations, such an interesting topic!
Kris Willassen (4 years ago)
Always a pleasure watching your talks, +Pellegrino Riccardi :) Well done!
Pellegrino Riccardi (4 years ago)
Thanks Kris - really appreciate your comment!
Olivier Poulain (4 years ago)
Very interesting and funny in the same time, thank you !
Pellegrino Riccardi (4 years ago)
Glad you enjoyed it Olivier and thanks for posting your comment.

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